At Flawlesca, we value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you interact with us online or place an order.

What Information We Collect

When you place an order or contact us, we may collect:

  • Your full name
  • Mobile number
  • Shipping address
  • Payment method details (e.g. bKash, Nagad, etc.)
  • Social media profile (if contacted via Messenger or Instagram)

We do not collect or store sensitive financial details like card numbers or passwords.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support and confirm orders
  • Share order updates and delivery notifications
  • Improve our services and customer experience
  • Respond to inquiries via Facebook, Instagram, WhatsApp, or Email

We never sell, rent, or share your information with third parties for marketing purposes.

How We Protect Your Data

Your personal data is stored securely and only accessed by our trusted team members when necessary to fulfill your order or provide support. We take reasonable precautions to ensure it is not misused, accessed without permission, or disclosed.

All communication through platforms like Facebook Messenger, WhatsApp, and Email is handled with strict confidentiality.

Cookies & Tracking

Our website may use basic cookies to improve your browsing experience. These cookies help us understand how you use the site, but they do not store personal details.

You can manage or disable cookies anytime through your browser settings.

Marketing & Communication

We may occasionally send promotional updates or offer messages via:

  • Facebook/Instagram inbox
  • WhatsApp
  • Email (only with your permission)

You can opt-out of receiving these messages at any time.

Third-Party Services

We may use trusted third-party services like payment gateways, delivery partners, or analytics tools. These providers only access your data to the extent necessary to complete the service.

Your Rights

You have the right to:

  • Ask for correction or deletion of your information
  • Withdraw your consent to receive marketing messages

To exercise these rights, just contact us directly.

Contact Us

If you have any questions about our privacy practices or need help with your data, please reach out to us via:

We care about your trust and are here to protect it — always.
Flawlesca — Glow from Skin to Soul.